At Sagacity Clothing, we take pride in the quality of our products. If you have received a defective item, we are committed to making it right.

Defective Item Return Policy (Worldwide)

• Eligibility for Return: Returns are only accepted for items that are defective due to manufacturing errors. A defective item is one that has a material flaw, damage, or workmanship defect that was present upon delivery.
• Time Frame: Customers must notify us of the defect within 7 days of receiving the item to be eligible for a return.
• Return Process:
  1. Contact Us: Please reach out to our Customer Service team at [support@thesagacity.in] with your order number, a description of the defect, and photos of the defective item.
• Refund or Replacement: After receiving and inspecting the returned item, we will either:
  • Issue a full refund to your original payment method, or
  • Send a replacement of the same item, subject to availability.
• Non-Returnable Items: We do not accept returns for items that are not defective, such as those with damages caused by improper use, accidents, or normal wear and tear.

We are dedicated to ensuring customer satisfaction, and we appreciate your understanding of our return policy. If you have any questions, please don’t hesitate to reach out to our Customer Service team.

Note: This policy applies to all purchases made through our website and is effective worldwide.